Episodes
Episode 1
The team unravel the latest scams, including an elaborate con that saw a woman tricked into believing she was working undercover for the police.
45 min
Episode 2
The team investigate problems viewers have said they simply can't resolve, including the mysteriously flooded garden that now threatens a family's entire house.
45 min
Episode 3
The team meet a group of neighbours who have discovered they have been paying too much for their water for decades.
45 min
Episode 4
The team investigate the story of a couple who paid to put their belongings into storage but have never seen them since.
45 min
Episode 5
The team investigate property nightmares and disastrous building work, with a report on a company that's taken thousands of pounds for jobs left unfinished.
45 min
Episode 6
The team explore whether enough is done to contact customers when a product is recalled for safety reasons and reveal new ways to check if products are safe.
45 min
Episode 7
Unwanted calls - and how to stop them - are under investigation as the team meet people plagued by a barrage of nuisance calls.
45 min
Episode 8
The team are on the trail of whoever is behind a fake shopping site that uses the details and addresses of genuine businesses to lure people into ordering.
45 min
Episode 9
The team uncover a new twist to the problems hundreds of viewers have had with passport websites that aren't what they seem.
45 min
Episode 10
The team meet viewers caught out by the small print - including a family whose holiday was almost grounded by a simple but very costly mistake.
45 min
Episode 11
The team expose all-too-plausible scams that have cost viewers hundreds of thousands of pounds and share advice to help viewers avoid being stung the same way.
45 min
Episode 12
The team reveal easy ways to avoid losing either money or personal details online, investigating the darkest corners of the web.
45 min
Episode 13
The team talk to a man whose bank refused to believe he wasn't dead, in an error that ended up costing him hundreds of pounds.
45 min
Episode 14
The team investigate situations where viewers have been left frustrated by the customer service they have received.
45 min
Episode 15
A tragic event highlights a common mistake made with holiday cover, and the team open up a pet clinic after a rise in complaints about insurance.
45 min
Episode 16
The team investigate houses under attack from plants and trees and what happened to one woman's family silver after she trusted an expert to sell it.
45 min
Episode 17
The team investigate the spiralling costs of energy and heating and share advice on how to bring bills down without switching supplier.
45 min
Episode 18
As the team investigate whether we always get value for money, there's an exclusive peek at the tough tests designed to identify which products are the best.
45 min
Episode 19
The team investigate complaints about big-name brands, including a sofa store whose new furniture didn't please one woman in the way she'd expected.
45 min
Episode 20
The team expose bogus celebrity endorsements that tempt you into handing over cash for something you may later regret.
45 min